
INSURANCE AND BILLING INFORMATION
We are out-of-network with all private commercial insurance.
We do not accept assignment of benefits for any insurance company, including Medicare and Medicare Advantage Plans. Therefore, all patients are expected to pay for their visit in full on the day of their appointment.
You will receive an explanation of benefits from your insurance company once they have processed our claim. We advise that you keep the explanation of benefits for future reference in case you have any questions or concerns about your reimbursement.
- Please be aware that it takes 4 to 6 weeks for insurance reimbursement. If you have not received reimbursement for a visit, six weeks after the visit, please contact us for assistance.
- Any Insurance reimbursement made to us will be refunded to the patient.
The state of California allows for direct patient access for physical therapy services, A doctor's referral is not needed in order to be seen for physical therapy services under the following guidelines:
- If you are a cash pay patient, you can be seen by a physical therapist for 12 visits, or six weeks, whichever comes first, without a doctor's prescription.
- If you need continued treatment beyond that period then you would need to get a prescription from your doctor.
- Medicare, Worker's Compensation and some other forms of insurance require a doctor's prescription for treatment.

